welcome

Welcome to Amtrak Agent Support for travel partners.  This site is intended to assist those in the travel community with media support and product information.

BusterMcT's Lounge

MoneyDirect

Click here to visit MoneydirectMoneydirect is the leading provider of multi-channel payment solutions for the global travel and tourism industry.

Amtrak Railagent partners, in Moneydirect operational countries, must enroll with Money Direct in order to receive commissions for Amtrak sales. Moneydirect operational countries include: United States, Canada, United Kingdom, Australia, New Zealand, France, Argentina, Mexico, Chile, Venezuela and now Italy.

Customers are required to fill out an Docusign electronic form to enroll in the program.  The Docusign form provides partners with an on demand electronic signature and online contract execution that enables the payment of commissions to Amtrak partners.

Please log in to your RailAgent selling platform, visit "Agency Tools," and select My Commissions. You'll find information related to commission levels and enrollment process for MoneyDirect.

FREE Wi-Fi now Available on Acela Express

Wi-Fi Available on Acela Express and in Select Stations Along NEC.

In response to customer demand for wireless Internet access aboard trains, Amtrak is now providing Wi-Fi® service on its Acela Express trains and in select stations along the NEC. Where available, and during the launch period, the service is free of charge to all in-station and Acela Express passengers.

Announcing: Amtrak Connect - Free Wi-Fi on Acela Express

No Frontiers

BusterMcT's great adventures often includes hosting special guest who are interested in exploring the U.S.A. the rail way! One special assignment included showing off Amtrak's best along a ten-day journey from coast-to-coast.
Radio Telefís Éireann (RTE) is Ireland’s national and public broadcaster. RTE  dispatched Irish TV personality Kathryn Thomas to the USA to film two episodes of
No Frontiers, an Irish TV travel magazine.  I was more than happy to host our Irish friends for a spectacular rail experience.  This journey spanned the nation capturing the sights, sounds and images from the Brooklyn Bridge to our destination the Golden Gate Bridge. 

The journey started out on the the "Pennsylvanian" that travels daily between New York City and Pittsburgh. At Pittsburgh a connection was made with the Capitol Limited trains 29 and 30, to and from Cleveland, Toledo, Chicago and intermediate points.

Once in Chicago you could feel the excitement in the air as we were only hours away from boarding the famous California Zephyr
The Zephyr runs daily between Chicago and San Francisco, coursing through the plains of Nebraska to Denver, across the Rockies to Salt Lake City, and then through Reno and Sacramento into Emeryville/San Francisco.

This excursion was capture in two episodes of No Frontiers.  Take a few minutes and explore Amtrak's America through the eyes of our Irish friends.

Amtrak Episode1
Original Air Date: 21 March 2010

Amtrak Episode 2
Original Air Date: 28 March 2010

the 2010 / 2011 Amtrak America Travel Guide

The Amtrak America Travel Guide is a comprehensive brochure for your clients to explore that provides the information needed to make a vacation purchase decision.

This publication is filled with interesting information related to routes in the Northeast, South , Midwest and West.  Valuable information related to taking the train, train accommodations, dining, our Amtrak Vacation partner and Amtrak Guest Rewards program. 

Click on through and order your brochures today:  Amtrak America Travel Guide

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Booking Amtrak Online

RailAgent

International Agents

International travel agent and tour operators are provide access through customized websites.  

Amtrak RailAgent provides live connectivity to Amtrak inventory, including Rail Pass products. Payments are processed online with  ticketing on departure for all reservations.   Easy online registration is provided for Amtrak RailAgent. 

Visit: Amtrak RailAgent

Amtrak TourAgent provides tour operators with additional functionality such as enhanced hold capabilities with extended option dates.     Tour Operators must submit an application and meet certain eligibility requirements before being recognized as an approved Amtrak TourAgent.  Access to Amtrak TourAgent is granted through SilverRail Technologies.

Commissions are available on most Amtrak products and services solid through the RailAgent family of sites.      

Visit: Amtrak Tour Agent

Domestic Agents

The Amtrak RailAgent family of sites provide domestic and international agents with access to Amtrak Products and services. 

Domestic agents who are subscribers to  Amadeus Vista or Vacation.com Agentnet currently  have a RailAgent product available.  No special registration is required. Access Amtrak RailAgent through your selling platform.   

Visit: Amadeus Vista

Visit: Vacation.com Agentnet
 

RailEurope

RailEurope enhanced website offers dynamic new features that allow travel agents to book train tickets in Europe & North America, explore detailed train and train station information, as well as access order history status and easily view agent commissions.

Booking functions on RailEurope allow for planning rail travel itineraries throughout America, in all classes of service. Amtrak tickets can be printed and picked up from any Quik-Trak, Amtrak’s self-service ticketing kiosks located in many stations across the U.S. In addition, Rail Europe will offer the USA Rail Pass which has a variety of options to provide travelers with significant savings on train travel.

Visit: agent.raileurope.com    USA Press Release: 22SEP09
Visit: agent.raileurope.ca        Canada Press Release: 22SEP09 

Booking available from the following areas: USA, Canada, Mexico, Central America, Caribbean and Guam